This Payment Policy explains how payments are processed when you shop with Cell-Crazy.

Accepted Payment Methods

We accept the following payment methods at checkout:

  • Credit and debit cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Other methods as displayed at checkout

Payment Processing

All payments are processed securely through Stripe and/or PayPal, industry-standard payment processors with encryption and fraud protection. Cell-Crazy does not store your full credit card number, CVV, or other sensitive payment details on our servers.

Currency

All prices on our Site are listed in [USD/GBP — confirm your store currency]. If you are paying from a different currency, your bank or card issuer may apply a currency conversion fee — this is determined by your financial institution, not Cell-Crazy.

When You’re Charged

Your payment method is charged in full at the time you place your order, not when your order ships.

Failed or Declined Payments

If your payment is declined, your order will not be processed. Please check with your bank or card issuer, verify your billing details are correct, or try an alternate payment method.

Payment Security

Our Site uses SSL encryption to protect your information during checkout. We follow PCI-DSS compliance standards through our payment processors to keep your payment data secure.

Sales Tax

Applicable sales tax is calculated at checkout based on your shipping address and local tax laws.

Fraud Prevention

We reserve the right to cancel or refuse any order we suspect is fraudulent or unauthorized. If this happens, you will be notified and any charge will be refunded in full.

Billing Errors

If you notice an incorrect charge on your account, contact us within 30 days at support@cell-crazy.co.uk so we can investigate and correct it.

Contact Us

Cell-Crazy
9705 Burnet Road, Ste 406, Austin, Texas 78758, United States
Email: support@cell-crazy.co.uk